Terms and Conditions
Confirmation of Booking
A booking between the owners and the person(s) making the booking (the client(s)) is valid only after the booking form has been completed and signed, the appropriate deposit(s) has been paid to the owners and the booking has been confirmed in writing to the client(s) by the owners.
Completion of the booking form constitutes acceptance of these terms and conditions by the client(s).
Deposit
$250 deposit is required to secure each booking. This is a non-refundable
deposit.
Balance
The final balance will be due no later than eight weeks prior to holiday
commencement date. The owners reserve the right to cancel the booking
where full payment has not been received eight weeks prior to commencement.
Bookings made within eight weeks of departure require full pre-payment.
Cancellation
All cancellations must be notified in writing as soon as possible.
In the event of cancellation by the client(s) the following charges will apply:
- More than eight weeks - Deposit only
- Between 6-8 weeks - 50% of rental cost
- Less than 6 weeks - 100% of rental cost
We strongly advise that all clients ensure cancellation cover is provided for within their travel insurance policy.
Times of Occupation
Your villa will be ready from 4pm on your first day of rental and you agree to vacate no later than 11.00am on your last day rental.
Accommodation
- During your occupation of the villa, we expect you to take all reasonable
responsibility for the safety and security of the property (eg ensuring
that the property is made secure when you go out and supervising children
to avoid domestic hazards and accidents). We will not be held responsible
for accidents in the home or the pool area.
- It is against Florida Statute to allow anyone other those named on the booking form to stay in the house; any others will be asked to leave. It's the law!
- We cannot be held responsible for any withdrawal of amenities with the development or any breakdown of equipment, appliances in or around your vacation home during your stay.
- All personal items and valuables are your own responsibility and we will not be held responsible for reclaiming items left in home after your party has departed.
- Pets are not permitted.
- Daily maid service is available on payment of a local fee.
Liability
During your stay, our agents and we will not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or property, however caused.
Force Majeure
We cannot be held responsible for or liable in respect of loss, damage or changes caused by force majeure such as strikes, floods, closure of airports, weather conditions or other events beyond our control.
Complaints
In the unlikely event of a complaint during your stay, this must be referred
to the acting on-site Management Company immediately during your stay.
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